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skandia185.htm http://www.efs.dk/publikationer/rapporter/engvidenregn/kap02001.html chapter 2, intellectual capital accounts skandia at reducing the general time consumption in the company. intellectual capital accounts are used to create customer loyalty by ensuring the fulfilment of the needs of external and internal partners. intellectual capital accounts must help create motivated and competent employees. intellectual capital accounts must make the company more customer- oriented by making the employees more focused on customers and market. intellectual capital accounts must enable the communication of a company’s value-creating resources. goals? intellectual capital accounts focus on employee satisfaction, hr management and time. intellectual capital accounts focus on the employees’, customers’ and shareholders’ opinion of the company. intellectual capital accounts focus on the composition and economy of the human resources. intellectual capital skandia313.htm http://www.ll-a.fr/intangibles/iasites.htm intangibles assets - knowledge management web sites skandia intellettuale: come elaborare, come organizzare, come comunicare nell’era dell’e-business".netherlands the intellectual capital organisation the knowledge farm : created to stimulate thinking about all aspects of intellectual capital. "none of the founders have any formal credits regarding intellectual capital, but have built successful businesses and have experienced first hand the value of recognising, harvesting and managing intellectual capital to improve their companies and the efficiency of their business". the knowledge farm has organised a seminar on intellectual capital and the knowledge economy in may 1999 "kennis verdubbelt elke elf uur" (report available in dutch). sweden intellectual capital sweden ab backto home page skandia222.htm http://www.hha.dk/eok/regn/staff/pndb_form.htm aarhus school of business, denmark, per nikolaj d. bukh skandia johansen. 2001. reading an intellectual capital statement: describing and prescribing knowledge management strategies. journal of intellectual capital. 2(4):359-383.mouritsen, jan; heine t. larsen, per nikolaj bukh. 2001. valuing the future: intellectual capital accounts at skandia. auditing & accountability journal. 14(4):399-422. mouritsen, jan; heine t. larsen & per nikolaj bukh. 2001. intellectual capital and the 'capable firm': narrating, visualising and numbering for managing knowledge. accounting, organisations and society. 26:735-762.nielsen, jørn flohr; per nikolaj bukh & niels peter mols. 2000. barriers to customer-oriented control in financial services. international journal of service industry management. 11(3) 269-286.bukh, per nikolaj; heine t. larsen & jan mouritsen. 2001. constructing intellectual capital statements, skandia55.htm http://panoptic.csustan.edu/cpa99/html/morling.html at the turn of the century, louis-ferdinand celine, in his famous novel voyages au bout de la nuit (1932), author’s alter ego, ferdiand applies for job in henry ford’s highland park plant in detroit skandia juncture, a distinction is made between customer capital and organisational capital. by ‘customer capital’ reference is made to the company’s relationships with its customers. organisational capital is claimed to include two further aspects of capital: innovation capital, and process capital. whereas the former is described as the company’s renewal strength ‘expressed as protected commercial rights, intellectual property, and other intangible assets and values’, the latter stands for the ‘combined value of value-creating processes’, as represented in the following figure: market value financial capital intellectual capital human capital structural capital customer capital organisational capital innovation capital process captial table 2.1: skandia’s intellectual capital model (cd-rom, june 1996). table 2:1 displays the skandia313.htm http://www.ll-a.fr/intangibles/iasites.htm intangibles assets - knowledge management web sites skandia and knowledge base), and world intellectual capital exchange (wicx), this portal aims to link knowledge management and intellectual capital experts worldwide to professional networks. the knowledge management resource centre a collection of knowledge management resources (news, original content, links to articles, events, white papers). it is associated with www.intelligententerprise.com the institute for intellectual capital research (iicr) and the "official intellectual capital home page" targeted at academic researchers and knowledge managers, this web site "houses a list of the prominent researchers in the field as well as identify actual organisations and knowledge managers who are in the process of developing their intellectual capital. this web site also provides for a vehicle to communicate and share skandia55.htm http://panoptic.csustan.edu/cpa99/html/morling.html at the turn of the century, louis-ferdinand celine, in his famous novel voyages au bout de la nuit (1932), author’s alter ego, ferdiand applies for job in henry ford’s highland park plant in detroit skandia be of the same dimension, expressed in an index value. the consolidated index will then measure the aggregated relative change of the indicators. the same weights are ascribed to all indicators within a perspective or a focus. for instance, if five indicators are used, each indicator should be weighted by 0.2, given that the sum of the weights should always be 1. as summarised in the following equation, the return on intellectual capital equals the transformation efficiency between the intellectual and the financial capital divided by the positive effects of an investment on the intellectual capital: roic= flows from ic to fc/flows from fc to ic recent developments in the area of intellectual capital have taken a vivid interest in the individual intellectual capital. on this count, the individual intellect has become the skandia303.htm http://www.meansbusiness.com/knowledge-and-learning-books/profiting-from-intellectual-capital.htm profiting from intellectual capital, extracting value from innovation,patrick sullivan,intellectual capital,specific knowledge,intellectual assets,value innovation,product development,human capital skandia profiting from intellectual capital, extracting value from innovation,patrick sullivan,intellectual capital,specific knowledge,intellectual assets,value innovation,product development,human capital profiting from intellectua profiting from intellectual capital, extracting value from innovation,patrick sullivan,intellectual capital,specific knowledge,intellectual assets,value skandia313.htm http://www.ll-a.fr/intangibles/iasites.htm intangibles assets - knowledge management web sites skandia business research in information and technology knowledge management and intellectual capital: www virtual library, forums, articles, magazines, events, resources, analyses and news kmc international - knowledge management consortium international definies itself as " managing knowledge about knowledge management™ a metaknowledge portal™ (knowledge about knowledge portal™) for the km community. dedicated to knowledge management, intellectual capital, and intellectual property professionals worldwide. eknowledgecenter home of the km certification program, knowledge response center (call centre and knowledge base), and world intellectual capital exchange (wicx), this portal aims to link knowledge management and intellectual capital experts worldwide to professional networks. the knowledge management resource centre a skandia376.htm http://www.strassmann.com/pubs/km/2000-10.php intelligence in question skandia navigator visualizes this belief and forms the basis for the company's business planning processes. skandia has developed an elaborate framework for describing its approach, and it is not easy to master. doing so requires an immersion in philosophy, metrics and classification. to follow such subtleties, one must become proficient in using the skandia value scheme. this mechanism partitions intellectual capital into human capital, structural capital, organizational capital, customer capital, innovation capital, culture capital and process capital, as well as flow-based models in a pc software package called dolphin and most importantly the skandia intellectual capital index. the index aggregates over 100 variables into groupings such as relationship capital index, human capital index, infrastructure capital index and innovation capital skandia167.htm http://www.cutter.com/itgroup/reports/knowledge2.html measuring the value of knowledge skandia intellectual property, and franchise value. dow chemical's approach to intellectual asset management focused initially on patents. combining this with the techfactor method of valuation, it has revitalized its patent portfolio and generated over $125 million in additional revenues. skandia afs has been a pioneer in intellectual capital management. it has developed its own intellectual capital (ic) tool, the skandia navigator, and has experimented with other ic tools and methods.the four most significant new intellectual capital measurement systems described as both a metaphor and a tool, the skandia navigator is a management and reporting system that helps managers visualize and develop measures that reflect intangible assets. the intangible assets monitor (iam) defines three categories of knowledge assets: competence skandia70.htm http://siba2.unile.it/sinm/4sinm/interventi/malinconico.htm michael malinconico skandia completed without error, cycle/process time, etc. the final, and perhaps the most important measure of structural capital is renewal and development; indicators include % of business from new products, training expenses/employee, hours spent on training/employee, renewal expenses/operating expenses, new patents filed, etc.(31) edvinsson has devised a list of 30 indicators that scandia’s unit managers use to report the status of the company’s intellectual capital.(32) each of scandia’s operating units has identified from edvinsson’s list the five intellectual capital items that are most relevant and critical for its success. from these sets of the five most relevant and critical items, a set of three major intellectual capital measures, was developed. these are customer capital ratios, human capital ratios, and structural capital ratios. skandia200.htm http://www.gerrymcgovern.com/nt/2001/nt_2001_03_05_knowledge_capital.htm there is an increasing recognition today that knowledge/intellectual capital is of greater significance to the success of a modern organization than physical capital. skandia there is an increasing recognition today that knowledge/intellectual capital is of greater significance to the success of a modern organization than physical capital. knowledge capital, intellectual capital, knowledge economy, information economy, gerry mcgovern, content management, knowledge management, content critical, the web content style guide, knowledge critical, new thinking skandia11.htm http://courses.washington.edu/hs590a/weblinks/i-capital.html intellectual capital. hserv 590a: knowledge management in health services skandia and human-centered assets. a methodologyfor conducting an intellectual capital audit is presented.quinn, james b. (1997). seminar at skandia future center on "theintelligent organisation". the lecture by hames brian quinn on the value of a company's intellectand its relationship to creativity and motivation.seminar: ourwork places in the 21st century.presents a series of questions concerned with the work place of the 21stcentury.what is intellectual capital?discusses intellectual assets as the most important human resource foran organization or company.bibliography: intellectualcapital.a collection of references on intellectual capital.broadbent, marianne. thephenomenon of knowledge management: what does it mean to the informationprofession?this article reviews concepts of knowledge management and their applicationsin organizing and skandia55.htm http://panoptic.csustan.edu/cpa99/html/morling.html at the turn of the century, louis-ferdinand celine, in his famous novel voyages au bout de la nuit (1932), author’s alter ego, ferdiand applies for job in henry ford’s highland park plant in detroit skandia at the turn of the century, louis-ferdinand celine, in his famous novel voyages au bout de la nuit (1932), author’s alter ego, ferdiand applies for job in henry ford’s highland park plant in detroit at the turn of the century, louis-ferdinand céline, in his famous novel voyages au bout de la nuit (1932), author’s alter ego, ferdiand applies for job in henry ford’s highland park plant in detroit the intellectual capital: managing by measure paper submitted to the 1999 critical perspective on accounting conference april 22nd—april 24th, city university of new york miriam salzer-mörling, ph.d school of business stockholm university 106 91 stockholm, sweden ms@fek.su.se ali yakhlef, ph.d. school of business stockholm university 106 91 stockholm, sweden aya@fek.su.se the intellectual capital: managing by skandia98.htm http://www.amazon.com/exec/obidos/tg/listmania/list-browse/-/35vb1wht82exz amazon.com listmania results skandia comments: a must read for km enthusiasts describing the robust seci model 4. enabling knowledge creation : how to unlock the mystery of tacit knowledge and release the power of innovation by georg von krogh, et al (hardcover - may 2000) average customer review: usually ships in 24 hours list price: $30.00 our price: $30.00 or buy used: $27.06 or buy collectible: $44.97 dr. nick bontis' comments: georg is a leading researcher in the field 5. intellectual capital: the new wealth of organizations by thomas a. stewart, tom stewart (paperback) average customer review: usually ships in 24 hours list price: $16.95 our price: $13.56 you save: $3.39 (20%) or buy used: $8.95 or buy collectible: $16.96 dr. nick bontis' comments: a best-selling fortune magazine editor who is a master storyteller 6. intellectual capital : navigating in the new business skandia238.htm http://www.humanlinks.com/wwwboard/topic3/messages/78.htm re: an article by paul strassmann skandia acknowledged to be the knowledge : assets of a firm, approaching $3.4 trillion that need a better : understanding. : valuation attempts : over the last two decades numerous attempts have been made to find : ways to reflect intangible knowledge assets on financial reports. perhaps : the best known firm that publishes supplemental financial reports on its : intangible assets is sweden's skandia insurance company. it accounts for : its intellectual capital by documenting assets not recognized by generally : accepted accounting practices. this is accomplished by issuing a : supplementary report unconnected with the official financial statement. the : supplement includes a valuation of its computer systems, experience with : work processes, trademarks, customer lists and an assessment of employee : competence. : unfortunately, the attempts to skandia121.htm http://www.business-intelligence.co.uk/reports/meas_know/contents.asp business intelligence skandia results lessons 7 measuring the benefits introduction justifying it investment the productivity paradox strassman other it investment methods justifying knowledge management knowledge management benefits intranets - % roi? the value proposition leadership not justification knowledge leadership frameworks for thinking best practice guidelines case study: skandia afs measuring intellectual capital an evolving agenda development of the navigator the navigator as a management tool visualization beyond the navigator - the ic index™ intelligent enterprising results lessons 8 pathways to the future the state of play today accounting standards trail behind pioneers of the new accounting the new accounting disclosure or not? standards or not? possible scenarios new management systems and skills changing role of finance function skandia238.htm http://www.humanlinks.com/wwwboard/topic3/messages/78.htm re: an article by paul strassmann skandia firm, approaching $3.4 trillion that need a better : : understanding. : : valuation attempts : : over the last two decades numerous attempts have been made to find : : ways to reflect intangible knowledge assets on financial reports. perhaps : : the best known firm that publishes supplemental financial reports on its : : intangible assets is sweden's skandia insurance company. it accounts for : : its intellectual capital by documenting assets not recognized by generally : : accepted accounting practices. this is accomplished by issuing a : : supplementary report unconnected with the official financial statement. the : : supplement includes a valuation of its computer systems, experience with : : work processes, trademarks, customer lists and an assessment of employee : : competence. : : unfortunately, the attempts to assign a valuation skandia261.htm http://www.itnet.ca/communications/execdocs/knowinginfirms_pf.html knowing in firms: understanding, managing and measuring knowledge skandia competencies, management practices and processes; knowledge management; and the foundation of qualitative research within the field of strategy. johan roos is a professor of strategy and general management at the international institute for management development (imd), switzerland. his focus areas include knowledge management, specifically, knowledge creation and corporate "ways of knowing;" intellectual capital; and complexity theory as it relates to firms as adaptive systems. he has been affiliated with numerous business schools: norwegian school of management, wharton school at the university of pennsylvania, and the stockholm school of economics. dirk kleine is a professor at the fachhochschule osnabrück - university of applied sciences, germany, and formerly a ph.d. candidate at the institute for management. he focuses his skandia142.htm http://www.cibit.nl/ab/siteengels.nsf/webpaginas/home-consultancy-knowledge+management-examples_of_knowledge_management_projects_by_cibit examples of knowledge management projects by cibit skandia management projects by cibit the knowledge management consultants of cibit have worked with various companies and institutions internationally. a few examples: unilever consultancy and support in the development of a methodology for knowledge management fortis: performance of a baseline study in the area of knowledge management telecom italia support in the development of an intellectual capital report for cselt, the research and development company kalif, a knowledge and learning infrastructurethe european commission: development of a networked knowledge infrastructure for 16 esprit projects, known as kalif (knowledge and learning infrastructure). the european foundation for quality management (efqm) and the american productivity quality centre (apqc) conducting a benchmarking study on best practices at several skandia376.htm http://www.strassmann.com/pubs/km/2000-10.php intelligence in question skandia the purpose of assessing how well skandia has been able to leverage its human resources as compared with its competitors. i found 113 corporations classified in the same industrial sector as skandia. they included comparable insurance companies in belgium, canada, the netherlands, norway, switzerland, the u.k. and the u.s. in terms of stock-market performance, skandia has done remarkably well. if we quantify intellectual capital as the ratio of stock market valuation divided by the accounting book value, skandia has moved up steadily from number 38 in 1996 to number 10 in 1999. however, if we take the position (as i do) that stock-market valuations often reflect image rather than substance, a more trustworthy way of examining the effectiveness of human resources is to measure their economic contributions, as expressed in terms of skandia276.htm http://www.knowledge.org.uk knowledge on-line - the central resource for knowledge management and intellectual capital. skandia knowledge on-line - the central resource for knowledge management and intellectual capital. knowledge on-line - the central resource for knowledge management and intellectualcapital. knowledge management intellectual capital knowledge has no tangible corporate value; it rarely appears on the balance sheet and carries no tax benefit or burden. but for many organisations, it is the greatest (and sometimes the only real) asset that they possess. knowledge on-line is the skandia24.htm http://future.sri.com/bip/bulletin/b266.shtml b-i-p bulletin 266-september 1998 skandia growth. suchaprocess is dynamic, in which the value of corporate knowledge changes overtime. factors affecting its value include the scarcity (and scalability) ofknowledge, processes of commoditization, and the degradation of knowledgeovertime. the study discusses these drivers in detail as they affect the valueofintellectual capital. author: liisa välikangas. 10 pages. indexkeywords: communications; intellectual property; knowledgemanagement. summary complete document (pdfformat) top the future of internet brokerage d98-2165 the internet has already changed the nature of the brokerage business, yetchange has just begun. firms must now ask: what is the future of internetbrokerage? how can we position ourselves for success in that new reality?byone estimate, the number of online accounts will grow from 1.5 skandia40.htm http://members.aol.com/thosstew/forward.html forward skandia organization, to show how knowledge can be measured and managed to improve performance, and to reveal how managers and workers--you and i--can thrive in the knowledge era. it's time to knock the fuzz off the tennis ball.how to read this book i've tried to do two things here. one is practical. it is, i hope, the principal contribution of this book that it shows how to find, manage, and grow intellectual capital--that it offers a framework upon which business people can build useful and valuable strategies for competing in the information age. it's not enough to prattle sagely and sublimely about the knowledge economy: investors, managers, and individuals need to know what to do about it. i've tried to help them in three ways. first, because you can't lift a bucket without a handle, this book provides a vocabulary and a structure for skandia55.htm http://panoptic.csustan.edu/cpa99/html/morling.html at the turn of the century, louis-ferdinand celine, in his famous novel voyages au bout de la nuit (1932), author’s alter ego, ferdiand applies for job in henry ford’s highland park plant in detroit skandia separation. before that, our immediate concern in what follows is to explore how the various categories made visible through the practices of division and separation are converted into an inscription form that is readily amenable to quantification and calculability. numbers constitute the thread of accounting techniques. developing indicators the ambition of visualising the category of intellectual capital and of translating it into numbers has led to the invention of a new category—‘indicators’. indicators are different from the traditional key ratios in that they do not display any value in themselves. what they actually measure is change. let us take an example. edvinsson and malone (1997) provide the following example of an indicator: the number of customer visits to the company. in itself this indicator says little about the skandia122.htm http://www.btimes.co.za/99/0314/news/news05.htm whether you can see it or not, it's your biggest asse skandia complain about violations of patents. on tuesday, the patent cooperation treaty comes into effect, and sa will be part of it. the department of trade and industry and the world intellectual property organisation have met to discuss how sa will fit in. the department says that meeting "further demonstrates sa's unwavering commitment to obey all international treaties covering patent and intellectual rights". top of page | home page | news | bt money | survey | companies | people | appointments | world | markets | trends | columns | news maker | money guides | labour guides | calculators | search | archive | e-mail us | ntelectual skandia47.htm http://in3.dem.ist.utl.pt/confpolicy/lx98/program.html in+ international conferences on technology policy and innovation skandia l. crespo simplifying but not simplistic.the use of the "techno-economic network model" for practical and strategic research management b. laat session 8. s t policies for developing countries 16:00-18:00 (room 2) innovation in nics: managing r d in technology-followers n. forbes and d. wield globalization and science technology policy of developing countries: the case of turkey s. iyidogan the commercialisation of the intellectual property rights under holding joint research activities in the countries which are moving towards the market-oriented economy v. kulikov, a. gorokhovsky, v. atoyan and a. slepukhin strategic management of technology and innovation in an open market, cases from mexico c. c. reguart the impact of software and communications technology in innovative approaches to sustainable development: lessons from ceará, skandia37.htm http://kpmg.interact.nl/publication/nobrains.shtml kpmg knowledge management skandia seems that providing information on goals, strategies, missions and financial perspectives can overcome the negative impact of undesirable swings in exchange rates and give investors a better picture of company value. "statements such as ‘exchange rate against us’, the manager’s version of ‘stuck in traffic’, do not satisfy investors any more." (nico dikstaal, 1997). knowledge on the balance sheet? should intangible resources such as intellectual assets in general and knowledge in particular be included in the balance sheet? opinions on this question differ. the idea behind capitalizing this kind of knowledge is so that the management of a company will focus their attention on these assets and strive to get a certain yield or return. because capitalization is managing. this capitalization is, unfortunately, easier said than done. only under very |
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