Les outils du KM : comment s'y reconnaître ?
Conférence de J-M Blancherie à Net 2001

Présentation PowerPoint pour la conférence

Les technologies qui vont se développer fortement, pour les "Knowledge Workers", sont celles qui permettent aux communautés de pratique 

• de travailler sur des modes collaboratifs choisis et souples
• de disposer de flux d'informations constamment traités pour être transformés en connaissance disponible
• de capitaliser l'expérience et d'accroître la valeur du capital immatériel

Peu d'analyses ont pour le moment approfondi ces axes qui sont à la fois méthodologiques et techniques. Vous pouvez nous contacter.  

Parmi les technologies qui permettent de développer le KM, certaines favorisent la transformation des flux d'informations en supports structurés de connaissances. Non pas directement en connaissances, puisque celles-ci ne peuvent être que mentales, humaines, relationnelles, contextuelles. Mais en structures textuelles ou graphiques qui facilitent  l'intelligence des réalités et la connaissance, notamment en reconstituant et en rendant visibles les contextes implicites où s'agrègent des ensembles informationnels (qui autrement resteraient dispersés et invisibles).

Certains outils permettent ainsi de travailler directement sur le sens que contiennent les structures profondes des flux informationnels. C'est une révolution dans l'approche des discours, du langage, et pour le passage d'une société débordante d'informations, à un choix raisonné des centres d'intérêt et de travail. 

Voir un article concernant Wordmapper, paru  dans le Magazine VEILLE

Les sites qui présentent des technologies permettant de mettre en oeuvre le KM sont très nombreux.
Voici quelques exemples

kmsol56.htm http://www.brint.com/wwwboard/messages/1715.html
message: re: there's no full monty for km!
kmsol
advises us to submit contributions, not criticism, and he is right if we are to
get the full benefit of this unique facility in our collective search though,
we are aware that out individual contributions can only be a small piece of the
map those who have with or inside businesses not themselves engaged in the
field management consultants, km academics and it solution suppliers quickly
realise that we do not have the tools to strat from: "we have a solution it's
called knowledge_management how do we implant it?" my practical approach is
now at work in the field, but it is also in flux i offer some of it for debate
initial approach: the first questions for an organisation searching for
improvement are: 1 what business are we in/ 2 what business do our competences
allow us to be in? 3 how do we create wealth from that? 4 what do our customers

kmsol57.htm http://www.brint.com/wwwboard/messages/1735.html
message: re: creating a total knowledge management solution from a business perspective
kmsol
used for good ideas that are acted upon? what are the legal implications of
intellectual capital? how is intellectual capital best attracted/ made use?
that i missed some of these areas was an oversight on my part, and the more
that i look, the more that i see there are an infinite amount of potential
strategies that could be used to create a solid knowledge_management ‘complete
solution i have not ever tried to enumerate all possible
knowledge_management strategies, but more to find an agreed taxonomy under
which each group can be developed from the extent of the area that increasing
falls within ‘business analysis’ the suggestion is that this needs to be broken
into further parts can you suggest what these parts might be, assuming that you
agree that a taxonomical approach could prove useful? i would also like to make

kmsol7.htm http://dir.lycos.com/reference/knowledge_management/software_and_tools
lycos directory reference knowledge management software and tools
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fuzzy logic to deepen the user's understanding of commercial and practical
issues affecting an important decision novuweb, inc provider of agents that
reason, learn, and understand bringing intelligence to online sales,
personalization, email routing and smart response, e commerce, e customer
relationships, online advice and knowledge_management product comparison:
knowledge_management solution _compared: grapevine solution, knowledgex
solution sovereign hill solution, wincite solution retain international retain
software services retain knowledge flexible knowledge_management system using
html documents converted to html verity products
knowledge_management for_the_connected enterprise verity's products are a
comprehensive knowledge_management solution help_build the largest human edited

kmsol97.htm http://www.verity.com
verity, inc. : powering business portals
kmsol
verity, inc. : powering business_portals
knowledge retrieval, search'97, cd web publisher, agent server, knowledge
organizer, keyview, intranet spider, html export, document navigator, topic
creater, intelliserv, corporate, desktop, search, indexing, internet, intranet,
retrieval, knowledge_management organize, corporate portal, portal, e
commerce, information_server, enterprise solution electronic commerce,
portalone, ecommerce, portal one, intelligent classifier
knowledge_management for_the_connected enterprise verity's products are a
comprehensive knowledge_management solution verity portal one is the solution
for business_portals. also powering todays ecommerce web sites.
verity, inc : powering business_portals i'm interested in: products

kmsol101.htm http://www.datawarehousingonline.com/dwkm.htm
dw online knowledge management
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dw online knowledge_management
dw online knowledge_management knowledge_management products tools sap
knowledge_management sap knowledge_management_executive summary
knowledge_management solution map solution maps concept benefits kmworld online
associations knowledge_management consortium international (kmci) km discussion
forums knowledge_management leadership: who leads the charge? by hadley
reynolds the delphi group (boston) books harvard business review on
knowledge_management (harvard business review series) harvard business_school;
paperback data stores, data warehousing, and the zachman framework : managing

kmsol112.htm http://www.docsmart.com/partners/index.html
docsmart, your online knowledge management and e business solution.
kmsol
docsmart, your online knowledge_management and e business solution
docsmart, a complete internet based knowledge_management solution a critical
building block for e business implementation
partners, mosaicsoft, inc., docsmart, document management_system, eforms
warehouse, teleforms, outlook client, collaboration, security, searching,
integration, data storage, notification, automation, online

kmsol112.htm http://www.docsmart.com/partners/index.html
docsmart, your online knowledge management and e business solution.
kmsol
warehouse, teleforms, outlook client, collaboration, security, searching,
integration, data storage, notification, automation, online
knowledge_management solution web based management of documents, document
management, intranet solution , extranet solutions, internet_solutions,
ecommerce solution , ebusiness solutions, california businesses
docsmart, your online knowledge_management and e business solution development
partners solution partners technology partners sign up site access mosaicsoft
premiere partners program the mosaicsoft premiere partners program delivers
technical and business support, when needed, to developers, solution providers,
and to our technology partners located around the globe our program is intended
to assist premier partners in applying or tailoring mosaicsoft products to

kmsol116.htm http://www.emgltd.com/events/cippmicr.htm
press release
kmsol
of theirflagship knowledge_management (km) product, knowledge works,based on
microsoft corporation’s backoffice technology formerly only available on lotus
notes, knowledge works now usesmicrosoft exchange and site server coupled to
microsoft officeand outlook 98 as the km client interface to deliver an easy
touse interface for corporate knowledge_management efforts cipher’s
solution knowledge works, will be demonstrated on stage during a
knowledgemanagement keynote address to 400 it managers held at 8:30a m
ontuesday, nov 17 at the desert inn hotel during the comdex tradeshow in las
vegas, on nov 17 during a keynote address bymicrosoft’s vice president of the
application developerscustomer unit, charles stevens "microsoft is committedto
partnering with companies like cipher systems to enable kmsolution ," stevens

kmsol123.htm http://www.enigmainc.com/news/pr_xtend.htm
enigma xtend press release
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enigma xtend press release enigma introduces ‘xtend’ for knowledge_management
intelligent customization and repurposing of reference publications enables
users to effectively manage knowledge waltham, mass , october 8, 1998 enigma,
inc , the leader in electronic publishing solution , introduces xtend for
knowledge_management xtend will be ready for commercial shipments in october
1998 xtend is the first distributed publishing solution that allows the
intelligent customization and repurposing of reference publications xtend
further builds upon enigma’s strategy of providing the leading end to end
electronic publishing solution enabling end users to seamlessly add their own
data and modifications to publications with xtend, end user organizations can
capitalize on the publisher’s production investment by not only reusing

kmsol134.htm http://www.harimausystems.com/docman.htm
document management by harimau systems, inc. put your documents on a cd!
kmsol
document management by harimau systems, inc. put your documents on a cd!
document management, knowledge_management solution imaging, scanning,
storage, paper, filing, electronic filing, cabinet, search, records, medical
records, medical services, legal services, legal records, management, real
estate, health care, digital, paper to cd, imagin rochester, imaging new york,
high speed scanner, high speed scanner, imaging nationwide, harimau systems,
harimau, computer reseller, compaq, ibm, hewlett packard, 3com, mitsubishi,

kmsol141.htm http://www.hivetech.com/products.htm
hivetech products
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database, relational database, database design, data warehousing, data marts,
data management, information management, client, server, client server,
internet, web, web based, multi tier, n tier, application server, app server,
tool kit, data migration, data acquisition, data conversion, data collection,
data consolidation, automation, eti extract, extract, data junction
hivetech products knowledge_management solution architecture advantages
products: yieldreporter > equipment monitor > request information > contact
hivetech copyright semiconductor knowledge_management unifying your
information_sources a typical semiconductor company today is a large, complex
organization distributed across multiple sites this is true of fabs, foundries
as well as fab less design houses vertical specialization has led to the

kmsol152.htm http://www.ibm.com/services/pressrel/1998.html

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small and medium businesses 03/25/98 anglogold signs major outsourcing contract
with ibm global services 03/25/98 sab beer division expands outsourcing
partnership with ibm 03/24/98 ibm announces new e business_services for
security 03/16/98 ibm announces acquisition of chem systems inc 03/10/98 ibm
global services wins top honor for its knowledge_management innovations
03/06/98 it solution for western sydney health 03/06/98 omron extends
outsourcing contract with ibm by 10 years and forms joint venture company with
ibm japan 03/04/98 ge capital services and ibm announce global
information_technology outsourcing alliance 02/26/98 powerful
knowledge_management solution from ibm in running for top honor 02/25/98
commonwealth energy system and ibm sign information_technology services

kmsol169.htm http://www.inmagic.com/solutions.htm
inmagic product solutions
kmsol
management needs, from managing special library collections; to development of
patents and research_knowledgebases; to creation of human resource databases
inmagic solution are all about you your company your needs your solution
inmagic has assembled modular solution _for_special_library and
knowledge_management professionals that range from desktop solution to
interactive web based solution selecting the appropriate solution is a
function of need, capacity and budget contact our sales department and one of
inmagic's experienced account managers to help you assess the optimal solution
for your organization we provide a total solution while inmagic solutions are
easy to use, and quick to implement, the advanced features available in our
software offer extended functionality depending upon your level of technical

kmsol177.htm http://216.87.13.131/km/members/hotspot/
knowledge management hot spot analysis archive
kmsol
continuing education for healthcare professionals andorganizations aug 4 cecity
com,a pittsburgh based internet_technology company, today launched their
onlinecontinuing education (ce) website http://www cecity com cecity's
proprietary software_application, onlinepublishing services and unique
partnership model combine to deliver theinternet's first, fully integrated and
automated ce solution for healthcareprofessionals and organizations excalibur
announces retrievalware 6 7 featuring advanced knowledge_management
capabilities aug 3 excalibur technologies announcedretrievalware 6 7 featuring
a full complement of new knowledge_management capabilities and enhancements
autonomy and breathe provide first personalised information 'hubs' across
europe aug 2 people on the move will soon be able to receive any form of

kmsol205.htm http://www.mosaicsoft.com/index.html
docsmart, your online knowledge management and e business solution.
kmsol
docsmart, your online knowledge_management and e business solution
docsmart, a complete internet based knowledge_management solution a critical
building block for e business implementation
mosaicsoft, inc., docsmart, document management_system, eforms warehouse,
teleforms, outlook client, collaboration, security, searching, integration,
data storage, notification, automation, online knowledge_management online
 
 
kmsol215.htm http://www.newswire.ca/releases/march1999/05/c1766.html
hummingbird to acquire pc docs group
kmsol
investor relations, public relations, news releases, press releases,
news,webcasts, investments, investors, broadcast, canada, financial, business
news, financial news, disclosure, newswires, stock markets, government news
hummingbird will integrate its business_intelligence technology within the pc
docs group knowledge_management framework and its financial and case
management_solution . the resulting ``enterprise knowledge_portal'' solution
will provide comprehensive internet access to all of the following in house
technologies: query and reporting tools olap data mining document management
information retrieval content analysis and categorization this enterprise
knowledge_portal will combine the information access, categorization and
control capabilities of the world's leading document and

kmsol226.htm http://www.realmarket.com/news/knowlix081899.html
press release knowlix
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issues subscribe unsubscribe company profile company web site knowlix adds 31
new customers in one month draper, ut august 17, 1999 knowlix corporation today
announced that it signed 31 new customers last month the equivalent of a
customer a day this surpasses the company's previous sales record for a given
month and indicates the continued growth of the knowledge_management trend
within the support industry customers adding a knowlix solution to their
support operation during the month included canon usa, inc , the u s department
of energy, pepperdine university, contour software, and the city of denver "at
canon usa, we consider ourselves battle scarred veterans in the area of
knowledge_management " said brian wrage, manager of systems technical support
at canon "we've purchased and installed a number of complicated

kmsol17.htm http://industry.java.sun.com/javanews/stories/story2/0,1072,11533,00.html
orbital software's people profiling and expertise matching technology demonstrated at lotusphere99
kmsol
time it is used "we're extremely pleased to have been asked to participate in
lotusphere99 the show allowed lotus to demonstrate to its customers and
partners that it understands the critical importance of the directory in any
business infrastructure," said kevin dorren, ceo of orbital software "at the
show, partners learned about knowledge_management market trends, lotus' own
solution and services plans around knowledge_management the central role for
partnering with lotus as part of that strategy, and the competitive and
complementary landscape " "orbital software is clearly at the leading edge in
terms of delivering directory enabled knowledge_management solution , and
offering a best of breed and effective approach to the use of standards, such
as java and cobra," said david goodman, senior product manager at lotus

kmsol240.htm http://www.soffront.com/prodover/trackkb/solutions.html
leading web based knowledge management solution that integrates with self help automated customer support solution
kmsol
leading web based knowledge_management solution that_integrates with self help
automated customer support solution
leading web based knowledge_management solution that_integrates with self help
automated customer support solution
web based knowledge_management knowledge base software_application directory
lising e crm customer relationship
management_software_application_solution help_desk management helpdesk software
solution customer support customer service software_sales force automation
contact management_software_defect tracking bug tracking software_defect

kmsol242.htm http://www.soffront.com/prodover/trackkb/questions.html
leading web based knowledge management solution that integrates with self help automated customer support solution
kmsol
leading web based knowledge_management solution that_integrates with self help
automated customer support solution
leading web based knowledge_management solution that_integrates with self help
automated customer support solution
web based knowledge_management knowledge base software_application directory
lising e crm customer relationship
management_software_application_solution help_desk management helpdesk software
solution customer support customer service software_sales force automation
contact management_software_defect tracking bug tracking software_defect

kmsol261.htm http://www.verity.com/index.html
verity, inc. : powering business portals
kmsol
verity, inc. : powering business_portals
knowledge retrieval, search'97, cd web publisher, agent server, knowledge
organizer, keyview, intranet spider, html export, document navigator, topic
creater, intelliserv, corporate, desktop, search, indexing, internet, intranet,
retrieval, knowledge_management organize, corporate portal, portal, e
commerce, information_server, enterprise solution electronic commerce,
portalone, ecommerce, portal one, intelligent classifier
knowledge_management for_the_connected enterprise verity's products are a
comprehensive knowledge_management solution verity portal one is the solution
for business_portals. also powering todays ecommerce web sites.
verity, inc : powering business_portals i'm interested in: products

kmsol273.htm http://www.zdnet.com/anchordesk/talkback/talkback_129161.html
talkback: development of a knowledge management solution
kmsol
can see, knowledge_management is going to be a big business venture for many
fortune 500 and global 2,000 companies i was hoping that you would be able to
pick mr gates' brain regarding the area of future
knowledge_management solution that we may see from microsoft in the future 1 i
am wondering what his definition of knowledge_management is? 2 which industries
would be targeted in this effort? 3 discuss some specifics of future solution
what the consumer should look for 4 how will this system be integrated with
various on line training and cbt development 5 what is microsoft's vision of
knowledge_management thank you for your time, i hope that you will be able
contact me with the answers to these and any other questions you may find
pertinent to knowledge_management talkback directly to mic barca other

kmsol289.htm http://www2.software.ibm.com/casestudies/swcsdm.nsf/customername/ba957c1f4bc55d498725695b00592001
sasktel builds powerful marketing tool with knowledge management. 13/09/2000
kmsol
indexof("macintosh"))!= 1){document write('')}else{document
write('');}}else{document write('')} // > home | products services | support
downloads | your account select a country data management how to buy support
news case studies · top stories · latest stories · customer · industry ·
geography · partner · platform · solution area · advanced search partners
products a z sasktel http://www sasktel com telecommunications solution related
links sasktel builds powerful marketing tool with knowledge_management "now,
our marketing team gains insights to make better decisions about which
customers to approach with which offers " greg meister, market manager
business_intelligence, sasktel business_challengeprovide more accurate means to
share customer information for targeted marketing user community3 marketing

kmsol290.htm http://www2.hcl.com/html/forms/dkm/request.html
hummingbird sales and product information request
kmsol
hummingbird sales and product information request
knowledge, wordsense, natural language, knowledge network,
knowledge_management document management,integrated knowledge_management,
searchserver, information retrieval, knowledge base, knowledge network,
knowledge_management knowledge solution indexing, text retrieval, knowledge
solution clustering, search_engine, intranet, internet, web publishing,
corporate publishing, web publishing, information_searching, electronic
publishing, information_searches, information_search, online search, online
searching, online searches, publishing, retrieval engine, multilingual, keyword
searches, keyword search, natural language searching, full text retrieval, full

kmsol291.htm http://www3.zdnet.com/anchordesk/talkback/talkback_129161.html
talkback: development of a knowledge management solution
kmsol
can see, knowledge_management is going to be a big business venture for many
fortune 500 and global 2,000 companies i was hoping that you would be able to
pick mr gates' brain regarding the area of future
knowledge_management solution that we may see from microsoft in the future 1 i
am wondering what his definition of knowledge_management is? 2 which industries
would be targeted in this effort? 3 discuss some specifics of future solution
what the consumer should look for 4 how will this system be integrated with
various on line training and cbt development 5 what is microsoft's vision of
knowledge_management thank you for your time, i hope that you will be able
contact me with the answers to these and any other questions you may find
pertinent to knowledge_management talkback directly to mic barca other